Privacy & Cookie Policy

1. Who we are

Charlotte Mary is a professional vocalist based in Manchester, UK, specialising in weddings, events, and funerals. This website is operated by Charlotte Mary as a sole trader.

Contact: book@charlottemarysings.com

2. What information we collect

We may collect personal information when you:

• Fill in a contact or booking enquiry form
• Send us an email
• Visit the website (via cookies — see section 5)

This may include your name, email address, phone number, and details about your event.

3. How we use your information

We use your information to:

• Respond to your enquiries and booking requests
• Communicate with you about your event
• Improve our website and services

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. How long we keep your data

We keep your personal information only for as long as necessary to fulfil your enquiry or booking, or as required by law. Enquiry data is typically held for up to 12 months.

5. Cookies

Cookies are small text files stored on your device when you visit a website. This website may use cookies to:

• Understand how visitors use the site (analytics)
• Remember your preferences
• Ensure the website functions correctly

You can control or delete cookies through your browser settings at any time. Disabling cookies may affect how the website works. For more information about cookies, visit www.aboutcookies.org.

6. Third-party services

This website may use third-party tools such as Google Analytics to help us understand how the site is used. These services may set their own cookies. We do not control these third parties and recommend reviewing their own privacy policies.

7. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request that we correct or delete your data
• Object to how we use your data
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

8. Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. Please check back periodically.